Suntime Travel FAQ

Choose from the list of Frequently Asked Questions (FAQ) below, click on a question for a complete answer. If you can't find the help you need from this list, please contact us at debbie@suntimetravel.com


  • How can I get Exit Row or Bulkhead Seating?

    Bulkhead seating can be pre-reserved for handicapped travelers, those in a wheelchair, or those who are disabled. It is also offered in advance to passengers paying full fare and to those passengers who have reached specific status mileage levels with the airlines. These seats may also be offered to all general passengers at airport check-in on the day of departure if they have not already been pre-assigned to passengers which special needs or meeting the necessary requirements noted above.
    Exit row seating is reserved for those passengers that are qualified with the airlines to help with an evacuation of the aircraft, if a problem should happen to arise on the flight . Passengers seated in an exit row need to be able to lift 50 pounds and also must be willing to help with the evacuation. No one under 15 years of age may sit in an exit row seat. Any passenger who has been pre-assigned a seat in the exit row, but does not qualify with an airline personnel upon check-in, will be moved to a different seat. Exit row seating is also pre-assigned to premium status mileage award passengers. For example, with Northwest Airlines, you may be pre-assigned to an exit row seat upon request, if you have met the qualifications noted above, and if you are a silver, gold or platinum mileage status passenger. Exit row seating may also be pre-assigned to those passengers paying full fare as long as they meet the requirements. Exit row seating that is still open on the day of departure, will be given to those who qualify at check-in.

  • Can I trust an e-ticket (electronic ticket)? Can I still get a paper ticket if I want one?

    When your airline reservation is processed as an e-ticket(electronic ticket), instead of receiving a paper ticket you simply get a confirmation number that guarantees your seat on the airplane. With an electronic ticket, you won’t ever need to worry about losing your ‘paper’ ticket because the electronic (e-ticket) information is already pre-stored in the airline computer system. Even with e-tickets, you will still get an itinerary with your confirmation number on it, but the ticket itself has already been stored in the airline reservations system. You can trust the airline to hold the information safe for you.
    When you check-in for your flight, bring a copy of your itinerary along with you to the airport, as well as your necessary identification documentation for travel.

    Yes, with many airlines, you can still get a paper ticket if you ask for one. However, most of the major airlines are now charging a minimum fee of $50.00 for using a paper ticket vs. an electronic(e-ticket) for travel.

  • Where do I get a passport? How long does it take to get one? When I travel, how long does my U.S. Passport need to be valid for?

    You can get a passport application with your local County Courthouse. You will need to fill it out and mail it in with your expired passport, or a certified copy of your birth certificate, along with a marriage license if you're married, and 2 passport photos. Your checklist is as follows:
    - Proof of citizenship (Certified copy of birth certificate, must include your given name and surname, date and place of birth, date the birth record was filed, and seal or other certification of the official custodian of such records)
    - Proof of identity (Previous U.S. Passport, Driver's License, or government issued photo ID including signature)
    - Two photographs (2x2 inches in size, can be taken at most portrait studios, and generally cost approx $15 subject to location)
    - Fees will vary depending on age, approx $97 per adult age 16 and older, and $82 for age 15 and younger. The current cost to renew a passport is $67. Fees are subject to change.
    It will take 6-8 weeks for processing your passport, so please plan accordingly. There are ways to expedite the process, but more fees will apply.
    When traveling outside the United States, you must have a 6 month validity on your passport. For example if you are traveling in February, your passport must not expire prior to August of that same year, or it is considered expired, and you must renew it.

  • Do I really need a Passport for my trip?

    For the most up to date information, please click on our 'Featured Link' "Foreign Entry Requirements"

    What is the Western Hemisphere Travel Initiative?

    The Western Hemisphere Travel Initiative will require all travelers, including U.S. citizens, to and from the Americas, the Caribbean, and Bermuda to have a passport or other accepted document that establishes the bearer’s identity and nationality to enter or re-enter the United States. This is a change from prior travel requirements. The goal is to strengthen border security and facilitate entry into the United States for U.S. citizens and legitimate foreign visitors.

    In the proposed implementation plan, the proposed timeline will be as follows:

    December 31, 2006 – Passport Requirement applied to all air and sea travel to or from Canada, Mexico, Central and South America, the Caribbean, and Bermuda.
    December 31, 2007 – Passport Requirement extended to all land border crossings as well as air and sea travel.

    I thought there was an additional phase to be implemented on December 31, 2005. Is this a change?

    In April 2005, the Departments of State (DOS) and Homeland Security (DHS) announced a proposed plan to be implemented in three phases beginning on December 31, 2005 for the Western Hemisphere Travel Initiative. After further review and considering the delay in publishing the public notice in the Federal Register, DOS and DHS recognized that implementing the December 31, 2005, phase would be problematic for travelers during the upcoming winter tourism season. This change will simplify the implementation and provide a longer lead-time for travelers to come into compliance with the requirements.

    Will this requirement apply to travel between the United States and Puerto Rico or the U.S. Virgin Islands?

    The Western Hemisphere Travel Initiative will not affect travel between the United States and its territories. U.S. citizens traveling between the United States, Puerto Rico, the U.S. Virgin Islands, Guam, the Northern Mariana Islands, and American Samoa will continue to be able to use established forms of identification to board flights and for entry.

    If traveling outside the United States or a U.S. territory, a passport or other secure document will be required. For example, a person may travel to and from the United States to the U.S. Virgin islands without a passport or other secure document, but under proposed regulations, a passport or other secure document would be required to re-enter the U.S. Virgin Islands from the British Virgin Islands or another country as of December 31, 2006.

  • What is the status of my Passport application?

    Looking to see what the status of your passport application is? Has it been processed? Is it still waiting to be processed?

    https://passportstatus.state.gov/opss/OPSS_Status_i.asp

    You just need to type in your last name, birth date and last 4 digits of your SS number.

  • Do I need an Entry Visa for the country I plan to visit?

    Please access the featured link on our website 'Foreign Entry Requirements' to obtain the current Foreign Entry Requirements for the country you are planning to visit, or you can also access the following link to get this information: http://travel.state.gov/travel/cis_pa_tw/cis/cis_1765.html

  • Are there any travel warnings in effect for the country I plan to visit?

    Please access the featured link on our website 'Travel Safety Warnings' for answers to this question.

  • Where can I obtain a Certified Copy of my Birth Certificate?

    Please access the featured link on our website 'Ordering Official Records' for answers to this question, or you can click on the following link to get this information...

    http://vitalchek.com/

  • Where can I find foreign currency information for my upcoming vacation?

    Please access the Featured Link on our website ‘Foreign Currency Information’ to view the current exchange rates for 95 different countries.

  • When traveling outside of the U.S., can I use my hair dryer, curling iron, or

    There are basically two issues related to the use of electrical appliances and devices outside of the U.S.: the configuration of the wall outlets in
    foreign countries does not match the U.S., requiring the use of an adapter,
    and the foreign voltages are usually 220/240 volts while the U.S. is 110 volts,
    requiring the use of a step down transformer or a converter.

    Is there a difference between an adapter and a converter or a transformer? Yes. An
    adapter allows a dual voltage appliance, converter, or transformer to be
    plugged into a wall outlet that is different from the pin configuration on the appliance, converter, or transformer. Adapters do not convert electricity. Converters and transformers convert electricity. If your appliance uses 110V electricity and you are traveling to a country with 220V electricity, you need a "step down" converter or transformer which converts
    220V to 110V. If your appliances are 220V and you are traveling to a country with 110V electricity, you need a "step-up" converter or transformer.

    With a few exceptions, nearly everyone in the world uses either 110 or 220 Volt (V) electricity. (By 110 we mean 110-120 Volts and 220, 220-240 Volts.) 110 is prevalent in North, Central and some parts of South America, the Caribbean,
    and parts of the Pacific. 220 is used nearly everywhere else. Several countries actually use both 110 and 220.

  • How much luggage am I allowed on my flight? What are the weight restrictions for my luggage?

    Each airline has unique luggage weight and dimension restrictions. For the most up to date information, please visit our website. Under the Traveler’s Tools section, click on “Airline Luggage Guidelines and Policies.”

  • Can I bring a gun and ammo, and fishing poles on the flight to Alaska? How can I get my elk and fish back home?

    If going hunting on your next vacation, your firearm must be unloaded from any ammo and put in a crush proof container or container specifically manufactured for firearms. Ammo must be in its original packaging and a form must be signed at the airport that you are checking a firearm in as checked luggage.

    If going fishing on your next vacation, you may check your fishing pole in as checked luggage. Fishing poles are not allowed as carry-on items.

    To bring your "prize" back home, you should pack it in dry ice and label the box clearly "dry ice". This can be checked in as luggage and any additional airline fees involved for shipping would depend on its size and weight. Please see the following question for more detailed information regarding the transportation of fish.
    You can also check with your specific airline for up-to-date information regarding current costs and requirements for cargo shipments.

  • What are the airline rules and guidelines for bringing back fish from Alaska?

    This information varies from airline to airline. Please contact us and we can research for you the requirements for your particular airline.

    Following are two examples of current rules and regulations for Sun Country Airlines and Northwest Airlines:

    Sun Country - You may have a maximum of 4lbs of dry ice. Contents must be in container and not air tight. Maximum weight is 70lbs with Sun Country. Overwieght container and extra bag fee is $90.00 each. Your cooler drain needs to be open.

    Northwest Airlines - You may have a maximum of 4.4lbs of dry ice. Fish must be in a hard plastic container with ventilation. Weight maximum for the container is 50lbs.
    Overweight fee for 51-70 lbs is $25.00.
    Overweight fee for 71-100 lbs is $50.00
    Extra bag fee is $80.00.

    Airline requirements are subject to change at anytime. Please check with us or with the airline to be used for your travels for specific details and the most current information.

  • Do the airlines accept reptiles in the cabin?

    NO... only birds, cats, dogs, and hamsters are allowed in the cabin of the aircraft. Please contact us and we can then check with your specific airline for further details and information regarding your travel with pets.

  • Can I use my cell phone on an airplane?

    The quick and short answer is no. You are not allowed to use your own cell phone while in-flight. Before the plane takes off, some airlines allow passengers to use their cell phones. Some carriers do have onboard cell phones that you can use, for a price of course.

  • Can I bring my Cigarette lighter on the aircraft?

    No.. effective March 7, 2005

  • What is the baggage policy for Amtrak?

    AMTRAK CHECKED BAGGAGE POLICY

    Each ticketed passenger may check three pieces, not to exceed 50 lbs. (23 kg) per piece, at no charge. A maximum of three additional pieces will be accepted upon payment of a surcharge. The maximum weight for all checked baggage is 50 lbs. per piece. Baggage heavier than 50 lbs. will not be accepted as checked baggage.

    Checking Baggage: Pack your baggage using sturdy luggage or containers that are able to withstand normal handling, and attach your name and address to each item; free identification tags are available. Bicycle boxes, shipping boxes, and ski bags are available for purchase at stations that accept checked baggage.

    Claiming Baggage: Always identify your baggage by the claim check numbers. Amtrak will collect your claim checks when you receive your checked baggage. Storage charges apply to baggage not claimed within two days of arrival.
    Special Items and Bicycles: Amtrak accepts a number of special items such as baby strollers, bicycles, golf bags, musical instruments, skis (one per bag), etc. In most cases there is a handling charge. Bicycles must normally be in containers provided by the passenger or Amtrak; certain trains can handle bicycles not in containers; a reservation for this space is usually required for which a nominal charge is made.

    Prohibited Items: Dangerous, fragile, and valuable items, as well as animals, household goods, and overweight and oversize items, are prohibited in checked baggage service. In addition, the following items are prohibited:
    Guns, firearms, ammunition, explosives and weapons of any kind. Incendiaries, including flammable gases, liquids and fuels.
    Large sharp objects such as axes, ice picks, and swords. Corrosive chemicals or materials, such as liquid bleach, tear gas, and radioactive materials and batteries with acid that can spill (except those used in motorized wheel chairs or similar devices for mobility-impaired passengers). Club-like items, such as billy clubs or nightsticks.

    AMTRAK CARRY-ON BAGGAGE POLICY

    Given space constraints, there is a limit of two (2) carry-on bags per passenger, not including items such as purses or laptops. Each piece must be visibly tagged with the name and address of the passenger. The name and address need not openly be displayed, but must be available for inspection by authorized personnel when requested.Carry-on luggage is now limited to two (2) pieces per passenger, not exceeding the specified dimensions of a medium-sized Pullman suitcase (28"x22"x14"/70x55x35 cm).

    Please refer to the following links for further details and the most current up to date luggage information:
    http://amtrak.com/plan/baggage-checked.html

    http://amtrak.com/plan/baggage-carryon.html

  • Do Amtrak Sleeper cars have an electrical outlet?

    Yes - it is a
    standard plug in (2 pronged) good for electrical shavers and other small personal appliances. If you are bringing a required electrical appliance that would need to be plugged in for an extended period of time, ie: an Oxygen or C-PAP machine, it is recommended that you have a backup battery with you in case of a power failure.

  • Where can I get help planning my Honeymoon, or Destination Wedding?

    Please visit our website. Under our Featured Links, choose “Wedding Honeymoon Planner.” Please fill out the form to help us get a better idea of what you’re looking for, and our Wedding Coordinator will be in contact with you directly, to help you plan your very special vacation.

  • I have a Northwest Worldperks Frequent Flyer account and I want to redeem my miles. Which airlines can I use them on?

    Northwest Airlines, Continental Airlines, Delta Airlines as well as other NWA mileage partners for your travels. Please contact us for specific information applicable to your itinerary.

  • I have small children. Do I really need to purchase a ticket for them?

    Yes. FAA law requires that once a child has had their second birthday they are required to have their own seat on an airplane.

  • What time to I really need to be at the airport prior to my flight?

    - For domestic travel (within the 48 U.S. States) 90 minutes in advance is required.
    - Outside the 48 U.S. States, 2 hours minimum is required.

    The lines at the airport can be very long, and you need to allow for any delays. If you are not at the gate in time for boarding due to a long line at the check in or security, you may be denied boarding. This is not the airlines responsibility, and they are not responsible for getting you on another flight. Please allow plenty of time at the airport for any delays.

  • How much does it cost to park at the Minneapolis Airport?

    General Parking Long Term - $8 for the first hour, then each additional hour - extra $2
    Daily Maximum charge - $18

    Short Term Parking- 1st hour - $5
    1-2 hours - $8
    Each additional hour up to 8 - $1
    Each additional hour after 8 - $2
    Daily Maximum charge - $36

    See also www.mspairport.com - Travelers Guide – Parking

  • We are going on our honeymoon – Under what name do I need to book my wife's ticket?

    If the honeymoon is immediately after the wedding then the answer is: her maiden name because it will still match her Driver's License or Passport. The name on the ticket needs to match the legal government issued photo identification your wife will be using for airport check-in. If the honeymoon is taken immediately after your wedding, your wife's legal photo identification will not have a chance to be updated to her new married name.

  • Why should I buy the Travel Insurance?

    For coverage due to unforeseen circumstances of yourself or an immediate family member or travel companion. Plus, here are 10 more reasons:
    1. It's 11 p.m. and you and your family arrive at an airport for a connecting flight, only to find that your flight has been cancelled. Who can assist you with finding new flights to get everyone home?
    2. Your bag was lost with your insulin inside. You need help to locate your bag as soon as possible. You need to find somewhere to have an emergency prescription filled. Who do you call?
    3. Your first visit to Europe, and your passport and wallet are stolen. Where do you turn for emergency cash, and how will you get your passport replaced?
    4. You're involved in an accident and adequate medical treatment is not available. Who will help arrange and pay for a medical evacuation?
    5. If your sister-in-law becomes seriously ill and you must cancel your trip, what happens to your non-refundable deposits?
    6. You arrive in Jamaica and your luggage doesn't. If it's lost, who will help you find it? If it's delayed, who will pay for your necessities? If it's stolen, who will pay to replace it?
    7. Your cruise line, airline or tour operator goes bankrupt. Who will pay for your non-refundable expenses? Who will help get you to your destination?
    8. You're walking down a street in a foreign country and twist your ankle. Who can help you find an English-speaking physician?
    9. Three weeks before your scheduled arrival, a terrorist incident occurs in the city to which you are planning to visit. Who will pay if you want to cancel your trip?
    10. You are at a beach resort in North Carolina, and you are forced to evacuate due to an approaching hurricane. Who will help you evacuate and who will reimburse your lost vacation investment?

  • What are the restrictions when traveling on Northwest Airlines for Hockey Equipment?

    You can bring the following:
    3 Hockey sticks taped together
    1 Hockey bag with gear
    Total weight restriction for your equipment is 50 pounds 163 linear inches
    All the equipment will be considered 1 piece of luggage

  • What should I know about airport security screening proceedures?

    "Partnership is the key to success," said Admiral Stone. "We're asking all travelers to take a few minutes to check the travel tips
    on our Web site so prohibited items are left at home and everyone is ready for screening. If people are prepared, it helps our
    screeners focus on ensuring security and maintaining low passenger wait times."

    Visit the "What to Know Before You Go" page at www.tsa.gov for current up to date airport security and current screening information. You can make a significant contribution to security by being informed in advance of your arrival to the airport, as well as find good advice for packing smart, etc. Be sure to also check the current list of permitted and prohibited items found at www.tsa.gov

    TSA's checkpoint protocols require passengers to remove outer coats and jackets and shoes for X-ray before proceeding through the metal detectors. That includes suit and sport coats, athletic warm-up jackets and blazers.

    When traveling with children, a discussion in advance of airport security is helpful. At the checkpoint, children will need to
    temporarily part with such things as blankets and stuffed animals, and older children need to know that any comment suggesting a
    threat to an aircraft or its passengers is taken seriously by TSA screeners.

  • More airport security checkpoint information..

    Please visit the TSA website at www.tsa.gov/travelers/airtravel/screening/
    for up to date airport screening information.

    * As you wait in line at the security checkpoint, place all metal items in a carry-on bag and take laptops and video cameras out of
    their cases.

    * Travel with unwrapped gifts. If a wrapped gift sets off an alarm, TSA screeners will need to unwrap the gift to resolve the
    alarm.

    * To minimize the risk of damage or loss, don't pack fragile or valuable items in checked baggage. Take them with you in carry-on
    baggage, or ship them to your destination instead.

    * Put undeveloped film in carry-on baggage because equipment used to screen checked baggage will damage film. Also, high-speed and
    specialty film should not be put through X-ray machines, so passengers may ask screeners at the checkpoint to physically inspect
    film.

    * Screeners request that your shoes be removed before passing through the security checkpoint.

    * Get to the airport in plenty of time.

    * Remember to put identification tags in and on all baggage including laptops.

    * Everyone, even frequent fliers, should double check the contents of their pockets and bags, particularly carry-on luggage, to
    ensure no prohibited items were inadvertently packed.

    * Passengers selected for additional screening have the right to request it be done in a private location.

    * Don't overpack bags. If screeners have to open them, closing overstuffed bags can be difficult and may result in that checked
    bag being delayed until a later flight.

    * If TSA screeners need to open a locked bag for inspection, they may have to break the lock. There are now products on the market
    that have uniform locking systems that enable screeners to open and relock a bag. Passengers without such devices may still want to
    consider leaving bags unlocked.